Software Support

compliance products - software development - software support

Software developed by Kbase Connect - A large part of our business is dedicated to supporting you once we have developed systems for you and they are up and running. We can offer many levels of support to suit your business requirements.

Bespoke Software you already have - We can also provide support for bespoke applications you already use and that were not developed by Kbase Connect. We are happy to provide an initial review free of charge and, if the application is something we can support, we can arrange a full Health Check of the software and review the code, it's full operation, integration with other applications and its stability.

We would also assess the likelihood of being able to extend the functionality of the software to cope with any new business requirements you may have.

Kbase Connect can provide advice at all levels of your business, from your web presence through to software solutions that can help your business operate more effectively. Our consultants have experience working with businesses of all sizes, from sole traders to FTSE 100 blue chip global organisations.

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Benefits

response
we will support your business needs to allow you to respond to your clients in a timely fashion.
source Code
all we need is you to have the source code and we can do the rest.
health Check
we review the source code and provide you with a health check outlining its suitability for future support.
documentation
documenting the system from a user and admin view point is essential for support & training.
test environments
a full test environment with a running version of your software ensures integrity and isolation.
training
once we start supporting we can train you to give 1st line support and cut down your costs.